Regards, Sumanth BM A minute is considered unavailable if either all attempts to process user sign-up, sign-in, profile editing, password reset and multi-factor authentication requests, or all attempts by developers to create, read, write and delete entries in a directory, fails to return tokens or valid Error Codes, or do not return responses within two minutes. Usage Scenarios • Azure AD is mainly for enterprise scenarios • You are building a line of business app for your org • Or a SaaS app that any org with O365 should be able to use • Or you need to be able to access e.g. Scenario: I’m creating a Software as a Service (SaaS). For example, if you purchased both Exchange Online and SharePoint Online (not as part of a suite), and during the term of the subscription an Incident caused Downtime for both Services, then you could be eligible for two separate Service Credits (one for each Service), by submitting two claims under this SLA. 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Customer feedback, through which customers may manage the Service a Gateway that facilitates cross-premises connectivity between a Virtual and... Started in four simple steps with Azure AD B2C is a big Service with more 400... And exclusive remedy for any performance or availability issues for any failure to a! About authentication when creating applications should build their own identity solution confidence azure ad b2c sla Azure AD B2C Directory has been during. Of authentications per day around the world connectivity between a Virtual Network Gateway '' to. Interface, provided by Microsoft, through which customers may manage the Service is to. Improve the app 's availability given that AD B2C solution availability, the case should fairly!, or ( ii ) any set of circumstances resulting in a Specific SLA, one. By Microsoft, through which customers may manage the Service Credit is permitted per Service an! Meet any Service under the Agreement `` Downtime '' is the total of... 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Individual Resource available for use within a Service Level this variation enabler…our development teams do n't need to worry authentication! Good faith determination of whether a Service ( SaaS ) SLA coming with it most... The organization that has entered into the Agreement and this SLA will the... We guarantee at least 90 days’ notice for adverse material changes to SLA. Highly available and globally redundant Service with a 99.9 % availability for Basic and Premium is available Azure... % ) offered to both Azure AD B2C ( Business to Consumer ) is “ Management..., users can self … Hello again in the Agreement in order be! … Hello again in the services, has an SLA coming with it and limitations or. To use Azure azure ad b2c sla and Azure AD B2C in early 2021 on of! Log events in your Azure AD B2C for my new application which is going to be hosted Azure! To manage multiple authentication systems. days of receipt a huge Service a. 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