Masterbuilt Manufacturing, Inc. 1 Masterbuilt Ct. Columbus, GA 31907 Customer Service 1-800-489-1581 Service à la clientèle 1-800-489-1581 Servicio de atención al cliente 1-800-489-1581 www.masterbuilt.com Manual Code: 9807140122 150828-GB You are not the first Masterbuilt Electric Smoker owner to have this problem. Once you register your product you will receive a thank you response. While this Instructable is specific to the Masterbuilt brand and model mentioned, it might be able to be used as a guide for other brands and models. We tried to use one time and the maximum temperature reached 125 degrees. Set ThermoTemp's dial from 175 to 350 F and the thermostat inside will adjust the burner just like an indoor kitchen oven. Some of the links on this forum allow SMF, at no cost to you, to earn a small commission when you click through and make a purchase. Damaged unit. You are not the first Masterbuilt Electric Smoker owner to have this problem. It’s all good. Masterbuilt® smokers deliver for those ready to master the art of smoking. As far as parts are concerned, you can call Masterbuilt (800-489-1581), first to see if they can help you. As I see I am not the only person having a problem with my smoker. Once you register your product you will receive a thank you response. Page 4: Safety Features The Masterbuilt MWS 330B Pellet Smoker is a durable workhorse with plenty of room to smoke your favorite foods. Power on controller then set your temperature. Read on to see the problem and solution with this smoker. You MUST upload a picture of your receipt, the model number, and the serial number for your registration to be valid. If controller resets/turns off then the fan is bad. Elements. Please do not respond to that auto-generated email, as we will not receive your response. Possible Reasons for E-1 (or Err1) NOTE: E- 1 errors read as "Err1" on controls manufactured before 2006. Masterbuilt MPS 340/G ThermoTemp XL Propane Smoker This is the first propane smoker with a thermostat, making this baby foolproof. They have a one year warranty, and, I have never had an issue with them bending over backwards to make it right, up to and including replacing the smoker … Maybe, that's why it only has a 90 day warranty? Contact Masterbuilt Customer Service for assistance at 1-800-489- 1581. As far as parts are concerned, you can call Masterbuilt (800-489-1581), first to see if they can help you. Masterbuilt makes professional-grade smokers, fryers, cookers, grills and more. I picked my Masterbuilt Electric Smoker up at Cabela's in Wheeling 3-4 years ago with a boat load of coupons, gift cards and other savings and was out of pocket very little. • Do not operate any appliance with a damaged cord or plug, or after appliance malfunctions or has been damaged in any manner. Page 4: Safety Features Page 3 • To protect against electrical shock do not immerse cord, plug or control panel in water or other liquid. Master it. You MUST upload a picture of your receipt, the model number, and the serial number for your registration to be valid. You can create delicious meals with your smoker using almost any meat. With a full line of propane, electric and charcoal smokers, you can expect a worthwhile BBQ experience with a Masterbuilt smoker. Masterbuilt electric smoker is one of the advance grilling and smoking appliances that are commonly used in outdoor feast festival. • Do not operate any appliance with a damaged cord or plug, or after appliance malfunctions or has been damaged in any manner. The Model 20070106 has been plagued with electrical problems from day one. Contact Masterbuilt Customer Service for assistance at 1-800-489- 1581. Maybe, that's why it only has a 90 day warranty? Masterbuilt Smoker reviews: I Can’t ge no help. Learn to RESTORE your Masterbuilt 20070910 30-Inch Electric Smoker to working and like new condition. All our recipes include directions at least for the Masterbuilt electric smoker which is by far the most popular but we’ll try to include directions for other smokers as well. Page 3 • To protect against electrical shock do not immerse cord, plug or control panel in water or other liquid. The Model 20070106 has been plagued with electrical problems from day one. Let me know if you have any questions about this. The meal ideas are endless. Step 3: Unplug the fan from wiring harness near the hopper and plug the fan directly into the controller, bypassing the wiring harness. … We tried to use it again and the max was also 125. You MUST upload a picture of your receipt, the model number, and the serial number for your registration to be valid. Masterbuilt is likely the most discussed brand because they sell a thousand smokers for every one that the other brands do. If you see an E-1 or Err1, then for some reason the kiln could not generate enough heat to counter the heat loss. Please do not respond to that auto-generated email, as we will not receive your response. Perfectly cook chicken, ribs, poultry and veggies. It had worked well but had a difficult time with low temp smoking in the summer months (more on this later). Once you register your product you will receive a thank you response. The clean-burning pellet system monitors the cabin temperature and adjusts the auger speed, feeding the correct amount of pellets to maintain the set temperature. Please do not respond to that auto-generated email, as we will not receive your response. Pork, poultry, beef, seafood and wild game. Normally, the machine is reliable and doesn’t occur any trouble. Your outdoor activities may turn out fail if you can see the electric smoker get stuck in between a rock and a hard place. If controller resets/turns off then you have bad wiring. 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