Conduct rigorous tests and interviews before choosing someone. Ready-to-go resources to support you through every stage of the HR lifecycle, from recruiting to retention. Now, here is the tutorial. Welcome to Top 20 Desktop Support Interview Questions and Answers Article. This is a great option for anyone seeking help desk support … In order to return to normal desktop in Windows 10, you also need to restore old Windows desktop icons. 80% of Google IT Support Professional Certificate learners in the U.S. report a career impact within 6 months, such as finding a new job, getting a raise, or starting a new business. The powerful scan engine of the software does a thorough scan of the selected storage device, shows a preview of files found during the scanning process and finally saves them to specified destination. Slashdot In this article we will go over some of the most commonly asked questions during an Interview for Desktop Support Positions in IT. The “computer technician” job title might be used for any range of roles such as A) a PC technician in a retail location; or B) a member of a company’s internal IT/Help Desk Support team or C) technical support person helping customers with their computer issues over the phone. Overall its a good amount of Q&A. The HDI Desktop Support Technician certification consists of a 2-day seminar that addresses technical troubleshooting techniques and customer … HDI is one of the most legendary tech organizations. On the right-panel, go to the Desktop icon settings. Related: Computers and Technology,Technical Support. It is a complete solution for all your data loss problems. A great job title typically includes a general term, level of experience and any special requirements. You might be familiar with this site since it’s one of the most populated forums among people with high technology IQ. As a Senior Desktop Support Technician, I have over 10 years of broad experience in systems management, database, server and help desk management. On the left panel, choose Theme. Reply. 1. I have led complex IT infrastructure and conversion projects and achieved noteworthy process improvements for companies in various industries. But the HDI-CSR is extremely complex. All are useful questions for Desktop support engineer. How do you write an objective statement for an IT support technician CV? Employers are looking to hire those who can confidently fix problems and tranquilize irate customers at the same time. Create My Resume The help desk technician is the first stop for almost anyone that is having trouble with their IT assets, printers, laptops, desktops, email, passwords, printers, printers, printers (ok, you get the gist). A desktop support specialist possesses IT skills and addresses software, hardware and networking issues. Provided desktop/laptop support on WinXP for hardware/software problem resolution including network connectivity, software imaging, application installation and configuration for 650 end-users and 900 remote users. Team Lead, Deskside Support. HDI Premier Awards Sponsor: Robert Half Technology. Hiring managers will try to understand your motivation to do the job, the reasons why you chose their company, your goals, and your communication skills (which are pivotal for the job). An entry-level Desktop Support Technician with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of … CompTIA A+ Technician® CompTIA A+ is an entry-level certification and is a common starting point for many IT professionals. Sometimes it can even be a laptop or desktop that’s being built and I just want to get that last thing done and dusted so I can come in the next day and not think to myself “what did I do last with this or was it even this one I was working on”. 2. Their certifications range from entry-level (HDI Desktop Support Technician) to a directorial certification (HDI Support Center Director). HDI proudly acknowledges Robert Half Technology as the premier sponsor of the HDI Awards program. 10. By. The responsibilities of a Desktop Support Engineer typically include installing and configuring system hardware and software, upgrading software and performing backup/recovery tasks. Support plans start at $8 per month and include features such as remote printing and custom branding, great for support technicians and IT managers. 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